Privacy Policy

This Privacy Policy applies to the InfiniTerra website and governs the processing of personal data collected through contact forms, information requests, booking requests, and other interactions made via this website.

By using this website, the user acknowledges having read this Privacy Policy.

InfiniTerra is the entity responsible for processing personal data collected through this website, InfiniTerra.

For any questions regarding your personal data, you may use the contact details provided on this website.

Depending on the purpose of interaction, the following personal data may be collected:

• Full name;

• Date and time of birth;

• Email address;

• Phone number;

• Requested service and modality (online or in-person);

• Message content submitted via forms;

• Payment proofs;

• Other data voluntarily provided by the user.

InfiniTerra does not request or encourage the submission of special categories of personal data, including racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or other sensitive data via website forms.

If the user voluntarily provides such information, it is considered to have been shared at their own initiative and only to the extent strictly necessary to respond to their request.

Personal data is used exclusively to:

• Respond to information requests;

• Manage booking requests;

• Confirm or reschedule sessions;

• Send deposit payment instructions;

• Confirm receipt of payment and session booking;

• Communicate service-related information;

• Comply with legal obligations;

• Ensure the security and proper functioning of the website.

Personal data processing is carried out based on one or more of the following legal grounds:

• Pre-contractual steps requested by the data subject;

• Performance of a service contract;

• Compliance with legal obligations;

• Legitimate interest of InfiniTerra in managing its activity;

• Consent of the data subject, when legally required.

Personal data is not sold or shared with third parties for commercial purposes.

Where necessary for service provision, technology service providers may be used, including website hosting, booking platforms, email services, video conferencing platforms, and other essential providers.

Where such providers process data on behalf of InfiniTerra, appropriate legal safeguards are implemented to ensure data protection.

Online sessions may be conducted via third-party platforms such as Microsoft Teams, Zoom, Google Meet, WhatsApp, or similar platforms.

The use of these platforms is subject to their respective privacy policies, over which InfiniTerra has no control.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Once there is no further legal basis for retention, data will be securely deleted or anonymised.

InfiniTerra implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, or unauthorised access.

However, no data transmission over the internet can be considered completely secure, and absolute security cannot be guaranteed.

Under applicable law, the data subject may exercise the following rights at any time:

• Right of access;

• Right to rectification;

• Right to erasure;

• Right to restriction of processing;

• Right to object;

• Right to data portability, where applicable;

• Right to withdraw consent, where processing is based on consent, without affecting the lawfulness of prior processing.

These rights may be exercised via the contact details provided on this website.

InfiniTerra will respond to requests within the timeframes required by applicable law.

If you believe your personal data is being processed in violation of applicable law, you may lodge a complaint with the Portuguese Data Protection Authority (CNPD), without prejudice to any other administrative or judicial remedy.

The website may contain links to third-party websites or services.

InfiniTerra is not responsible for the privacy policies, content, or practices of these websites and recommends reviewing their privacy policies before use.

This Privacy Policy may be updated whenever necessary to reflect legal, technological, or operational changes.

The updated version will always be published on this website.